Privacy policy
AREZ runs on your computer. Your projects, models and drawings stay there unless you choose to send them somewhere. This page says exactly what leaves your machine and when.
1. Who we are
AREZ is developed and maintained by Taktek ("we", "us"). This policy covers the AREZ desktop application, tryarez.com and our emails.
2. What stays on your computer
AREZ does not require an account. Project files, models, calculations, drawing sets and exports are written to your own disk and are never uploaded to us. We cannot see them, and we do not keep copies.
3. What we collect
- Licence check. When AREZ starts, it sends your licence key and a machine identifier to our licence server at tryarez.com to confirm the seat is valid. No project data is included.
- Crash reports. If AREZ crashes, it offers to send a report containing the error, the AREZ version and your Windows version. It never includes your project files. You can decline every time.
- Website analytics. tryarez.com uses Google Analytics to count visits, which pages are read and which buttons are used (for example "Start free trial"). It loads after your first scroll or tap and sets first-party cookies (
_ga) so that repeat visits are not counted twice. We see totals only and do not use it for advertising. You can block it with any content blocker. Nothing from the AREZ app itself is sent to it. - Update checks. AREZ asks our update server for the latest version number once a day. The request contains the installed version only.
4. The optional Real site view
The showcase and site tools can display your building on Google map imagery. This feature is off until you turn it on and enter your own Google Maps Platform key. When it is on, the site coordinates you choose and your key are sent to Google, and Google's privacy policy applies to that traffic. Your building model is not sent to Google; it is drawn on your computer on top of the imagery.
5. The AI assistant
Mijo, the assistant inside AREZ, runs locally on your computer. Questions you type and the model context it reads are processed on your machine and are not sent to us or to any AI provider.
6. Payments
When you ask for the sample set or join the Mac waitlist, the email address you type is sent through Formspree, which forwards it to us. We use it only for what you asked for and delete it on request.
Purchases are processed by Stripe. We receive your name, email address, the last four digits of your card and your billing country so that we can issue the licence and the invoice. We never see your full card number. Stripe's privacy policy covers the payment itself.
7. Email
If you request the sample set or join the Mac waitlist we store your email address for that purpose. We send product updates only if you tick the box asking for them, and every email has an unsubscribe link. Mail is sent from hello@tryarez.com.
8. Your rights
You can ask us what we hold about you, ask us to correct or delete it, or object to how we use it, by writing to the address below. We answer within 30 days. Depending on where you live, laws such as the CCPA or the GDPR may give you further rights; we honour them regardless of location. We keep licence records for as long as your licence is active and for seven years afterwards for accounting.
9. Changes
If this policy changes in a way that matters, we say so in the application's update notes and at the top of this page.
10. Contact
hello@tryarez.com · Taktek. Postal address available on request.